PRIVACY POLICY | MYDVLPMNT

KEYS Development TA, LLC | Effective September 17, 2026

1. Introduction

KEYS Development TA, LLC ('KEYS DVLPMNT," "we,""us," or "our") is a CARF-accredited behavioral health organization serving Maryland communities. This Privacy Policy explains how we collect, use, and protect information when you visit our website (mydvlpmnt.com, the "Site"), submit a referral, or otherwise interact with us online. It does not apply to protected health information created or received in the course or providing clinical services, which is instead governed by our HIPPA Notice Of Privacy Practices, provided separately to clients.

2. Information We Collect

We may collect the following categories of information when you use the Site:

Contact information you provide, such as your name, email address, and phone number, when you submit a referral or contact form.
Information you voluntarily include in a referral or inquiry, such as the reason for your inquiry or the services you are interested in.
Mobile phone number and related information, if you opt in to receive appointment reminder text messages (see Section 6).
Standard website usage data, such as pages visited, browser type, and general location, collected automatically through cookies or similar technologies.

3. How We Use Information

We use the information we collect to:

Respond to referrals and inquiries submitted through the Site
Communicate with you about our services, including appointment reminders if you have opted in
Operate, maintain, and improve the Site
Comply with applicable legal and regulatory obligations

4. How We Share Information

We do not sell personal information collected through the Site. We do not share mobile information collected for appointment reminders with third parties or affiliates for marketing or promotional purposes.

We may share information with subcontractors or service providers who perform support services on our behalf (such as scheduling, customer service, or website hosting), limited to what is reasonably necessary for them to provide that support.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may disclose information where required by law, to protect the rights or safety of any person, or in connection with a merger, acquisition, or sale of assets

5. Confidentiality of Clinical and Substance Use Records

Information related to the diagnosis, treatment, or referral of clients receiving substance use disorder services is subject to additional confidentiality protections under 42 CFR Part 2, in addition to HIPAA. Clinical records are not addressed by this website Privacy Policy and are instead governed by our HIPAA Notice of Privacy Practices and applicable consent forms provided directly to clients.

6. Appointment Reminder Text Messages

KEYS DVLPMNT may send appointment reminder text messages to clients who have opted in to receive them. Mobile phone numbers and related information collected for this purpose are used solely to deliver appointment reminders and related scheduling communications.

You may opt out of appointment reminder text messages at any time; see our Terms & Conditions for opt-out instructions and additional program details.

7. Cookies and Similar Technologies

The Site may use cookies and similar technologies to support basic functionality and to understand how visitors use the Site.

You can typically adjust your browser settings to refuse cookies, though some parts of the Site may not function as intended if you do so.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. Referrals or inquiries regarding minors are expected to be submitted by a parent, guardian, or authorized adult.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

You may contact us at any time to ask questions about this Privacy Policy, request that we correct inaccurate cont formation you've submitted, or opt out of future communication

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact KEYS DVLPMNT:

Phone: （443) 429-2536
Email: info@keysdev.com
Address: 7501 Liberty Road, Gwynn Oak, MD 212